IS SHIPPING FREE?
Yes, we offer free shipping on all orders.
1. HOW LONG WILL MY ORDER TAKE TO DISPATCH?
We just need no longer than 1 to 2 business days to deal with your order.
Please contact us firstly (contact@velthek.com) for more details.
2. HOW LONG WILL MY ORDER TAKE TO SHIP?
Our shipping time takes 2~5 days to arrive after being dispatched.
During rush days, please estimate extra 5 business days more than usual.
3. CAN I TRACK MY ORDER?
2 working days after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.
4. CAN I CHANGE MY ADDRESS?
Please contact us (contact@velthek.com) before your item has been dispatched.
5. CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF United Kingdom?
Please contact us (contact@velthek.com) to ask for an accurate reply.
For further assistance please email our customer service department at contact@velthek.com